Susy Martins


Susy is an Executive Coach who’s worked and led teams in over 20 countries across North America, Europe, South America, and Asia.  As a Chief People Officer and Operations Executive, Susy has experience in both rapidly scaling and rightsizing organizations, coaching at all levels of leadership across multiple functional areas (People, Finance, Audit, Operations, & Strategy). 

From a business perspective, Susy has spearheaded multiple transformation and automation projects as well as global expansions of teams. She has also developed top-rated onboarding programs, and HR operating models and strategies. She’s managed multi-million dollar budgets and 1,000+ employees for Tech Unicorns (Clearco & ApplyBoard), Global Industrial Businesses (General Electric, 3M), and Global Financial Services (Manulife/John Hancock & Allianz Partners). 

Susy holds an MBA from Ivey Business School at Western University and has obtained the Harvard University Coaching Strategies certificate. Susy is a board member of TalentLift Canada, a founding member of the HR Expert Council and is a certified DISC trainer. She is currently pursuing a NeuroCoaching designation through the NeuroScience Coaching Centre.

Susy speaks English, Spanish, Portuguese, and French. She is a proud champion of diversity and a passionate community builder.

“The Elevate Academy Facilitator Guides are incredibly helpful! I was a bit worried about hosting a session just because I didn’t have time to prepare but once I looked at the facilitator guide I realized Elevate had done the heavy lifting for me. I can run an interactive training with hardly any prep work on my end. The team was very engaged and really enjoyed the sessions. The interactive sessions make all the difference and they are easy to do.”


Director of People & Culture at Alo & BELLA + CANVAS

“We have high standards at Crossbeam, and Elevate’s format, frameworks, production quality and most importantly -- content, are world class. The classes are concise, insightful, engaging, and actionable. Lucy and Lindsey are masterful in their delivery, and continue to create new classes that are topical and answer the challenges of our scaling organization. We’re able to align the classes we focus on with our business calendar, preparing our managers to focus on the right approach at the right time.”

Mandy Poling

VP of People at Crossbeam