Leadership Development for the Retail Industry

Elevate Leadership helps everyone level up, from first-time managers to seasoned executives. We've built leadership intelligence at clients in all corners of the retail industry, resulting in stronger, higher performing teams.

Building Leaders at the World’s Top Retail Companies

Retail companies have leadership needs across every level of the organization. Your company is promoting high performers into management roles, while also developing experienced leaders to take on new markets or expanded responsibilities. Whether running stores, leading corporate functions, managing regional operations, or scaling e-commerce teams, your leaders need to stay sharp as your business evolves.

At the same time, experienced leaders are facing new challenges as your company grows. The management approaches that worked when you were smaller don't always scale effectively.

We help retail companies develop leadership skills across all seniority levels. Our programs focus on practical management fundamentals that work in fast-moving environments where results matter and teams need to perform consistently.

Skills We Help Retail Leaders Build

Management Essentials

The foundation every leader needs. We teach managers how to build trust and psychological safety on their teams, listen so others feel heard, run effective one-on-ones, and delegate effectively.

Giving Positive and Constructive Feedback

In retail, performance shows up immediately in customer experience and sales results. We teach managers how to give feedback that actually changes behavior, using proven frameworks that improve both motivation and performance. Your leaders will learn to deliver constructive feedback that builds trust rather than defensiveness.

How to Have Career Conversations

One of the best ways to retain talent is showing people a path forward. We teach managers how to structure meaningful career conversations, set development goals that people actually achieve, and create the kind of growth opportunities that keep good people from leaving for competitors.

How to Manage Through Change

Retail never stops changing. New product launches, seasonal shifts, market conditions, operational changes —your managers need to help their teams navigate these transitions. This training gives leaders a practical framework for managing themselves and their teams through any type of change.

How to Coach as a Manager

When you're promoting high performers into management roles, coaching skills become essential. We’ll teach managers how to develop their people rather than just directing them, which is especially valuable when managing teams where you're not the subject matter expert.

How to Conduct Effective Interviews

Retail companies need to excel at hiring. This workshop gives your managers the skills to run unbiased, high-quality interviews that help you identify candidates who will actually succeed in your environment. Your leaders learn to avoid common hiring mistakes while creating a great candidate experience.

Why Choose Elevate Leadership

Proven Success With Thousands of Leaders

Elevate has helped thousands of leaders, from small companies to Fortune 500 corporations, level up their leadership skills. Over 98% of our training participants say Elevate has improved their confidence to manage their team effectively.

Leadership Training Made for Retail

We've spent years developing programs specifically for retail leaders who need to balance operational demands with people development, who manage teams across multiple stores and locations, and who know that great leadership shows up in both team and customer experience.

Skills That Drive the Metrics You Care About

We focus on leadership capabilities that directly impact retail performance: reducing time-to-productivity for new hires, improving customer satisfaction scores, building managers who can successfully scale operations, and creating teams that perform well under pressure.

Driven by Science and Experience

We pride ourselves on having the most relevant and actionable content, with techniques rooted in experience from thousands of hours of training managers and coaching leaders, as well as psychology and neuroscience research. We deeply understand the challenges leaders face and know what works.

World Class Coaches & Facilitators

Each of our team members has previously been in a leadership position themselves, including former Chief People Officers, Chief Technology Officers, Board Members, Founders, Sales Executives, and more.

Each also holds a wide range of credentials and training certifications including PCC designation, Wiley’s DiSC and Five Behaviors Certification, 360 Degree Feedback training, CTI Certification, Hogan Assessment Certification, and more.

At Elevate, we understand that effective leadership development extends beyond training sessions. Our programs are action-oriented, and foster a culture of learning, collaboration, and effective management for every leader.

91%

Leader Recommended

91% of leaders who work with Elevate say they are likely or extremely likely to recommend our workshops.

98%

Improved Confidence

98% of learners say Elevate improved their confidence to manage their team.

2x

Industry Engagement

Elevate Academy users watch double the classes, compared to the industry average.

Level up your leadership skills

"The Elevate Facilitator Guides helped me run an interactive training with hardly any prep work on my end. The team was very engaged and really enjoyed the sessions. The facilitator guides make all the difference and they are easy to work with.”
Liza Heid,
VP of People Operations at Alo Yoga
“Through Elevate, I feel armed with enough tools to be a more direct and effective manager. I feel more confidence in handling conflict and guiding individuals on a better path to growth.”
Jillian Locks,
VP & Chief of Staff to the CEO at Hatch