Privacy Policy

1. What information do we collect and what do we do with it?

When you enroll as a member on our site located at, any related or connected website or related courses (collectively, the “Site”), we collect personal information, including the following (collectively, the “Personal Data”):

  • Name
  • Email address
  • Company of employment

If you wish to update, correct or amend any of the Personal Data, please send an email to and include a detailed description of the Personal Data that you wish to amend, as well as the correction that you think should be made.

We may send you emails about the Site, registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.

We may also collect the following data of anyone that visits the Site:

  • Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the language version of the Sites you are visiting;
  • Usage data, such as time spent on the Site, pages visited, links clicked, language preferences, and the pages that led or referred you to the Site.

2. How do you get my consent?

When you provide us with Personal Data on the Site, make a purchase, or download, use, or participate in any courses or educational materials, you agree to our collecting of Personal Data for the purposes listed in this Privacy Policy.

If we ask for your Personal Data for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your Personal Data, at anytime, by contacting us at

3. Use and Disclosure

We use your Personal Data to:

  • Provide you with the products and services available through the Site
  • Advertise additional services from Elevate through email or advertisements on the Site
  • Marketing and events-related communications

We may disclose your Personal Data if we are required by law to do so or in connection with litigation or other legal action if you violate our Terms of Use. We may also disclose your Personal Data to our business affiliates, such as Thinkific (as defined below) or third party payment processors, in order to provide you with the services that you have subscribed to on the Site. If we enter into a transaction in which ownership or control of the Site and/or related materials are transferred to another person or entity, we may disclose the Personal Data in compliance with applicable law in anticipation of such a transaction. Any person or entity that acquires the Personal Data will have the right to continue using it as set forth in this Privacy Policy unless you agree otherwise.

4. Thinkific

Our course and the Site are hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allows us to sell our product/services to you.

Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. You are responsible for reviewing Thinkific’s privacy policy.

5. Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your Personal Data to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand how your Personal Data will be handled by these providers. We are not responsible for the privacy policy of any third party websites.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your Personal Data may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your Personal Data used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave the Site or are redirected to a third-party website or application, you do so at your own risk and are responsible for your compliance with any applicable privacy policy and/or terms of use.

6. Security

To protect your Personal Data, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

  • We use cookies to recognize your device and provide you with a personalized experience.
  • We also use cookies to attribute visits to the Site to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
  • Our third-party advertisers use cookies to track your prior visits to the Site and elsewhere on the Internet to serve you targeted ads. For more information about targeted or behavioral advertising, please visit
  • Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
  • We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
  • Please note that we do not alter our data collection and usage practices when we detect a “do not track” signal from your browser.

Web Analysis Tools

We may use web analysis tools that are built into the Site to measure and collect anonymous session information.

7. Age of Consent

By using the Site, you represent that you are at least the age of majority in your state or province of residence.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this policy, we will notify you that it has been updated.

9. Your Rights

Depending on your location and subject to applicable law, you may have the following rights with regard to the Personal Data we control about you:

  • The right to request confirmation of whether Elevate processes Personal Data relating to you, and if so, to request a copy of that Personal Data;
  • The right to request that Elevate rectify or update your Personal Data that is inaccurate, incomplete or outdated;
  • The right to request that Elevate erase your Personal Data in certain circumstances provided by law;
  • The right to request that Elevate restrict the use of your Personal Data in certain circumstances, such as while Elevate considers another request that you have submitted (including a request that Elevate make an update to your Personal Data); and
  • The right to request that we export to another company, where technically feasible, your Personal Data that we hold in order to provide Services to you.

California Consumers

As a California consumer and subject to certain limitations under the California Consumer Privacy Act (CCPA), you have choices regarding our use and disclosure of your personal information:

  • Exercising the right to know. You may request, up to twice in a 12-month period, the following information about the personal information we have collected about you during the past 12 months:
  • the categories and specific pieces of personal information we have collected about you;
  • the categories of sources from which we collected the personal information;
  • the business or commercial purpose for which we collected the personal information;
  • the categories of third parties with whom we shared the personal information; and
  • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.
  • Exercising the right to delete. You may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.
  • Exercising the right to opt-out from a sale. You may request to opt out of any “sale” of your personal information that may take place. We do not use, share, rent or sell the Personal Data for interest-based advertising. We do not sell or rent the Personal Data.
  • Non-discrimination. The CCPA provides that you may not be discriminated against for exercising these rights.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at 1592 Union Street, Suite 314, San Francisco, California 94123.