Addressing Conflict
Encourage healthy conflict, read unhealthy conflict early, and step in with Elevate's Conflict Facilitation Structure
Virtual or in-person
About this workshop
Master the skills to tackle conflict with confidence and empathy. This workshop helps managers ask for honest feedback, guide their team through challenges, and step in effectively when needed. Participants learn practical steps to de-escalate tense situations, strengthen relationships, and turn conflict into an opportunity for growth.
What we cover
- Increasing self-awareness: how to get others to give honest feedback
- The cost of not addressing conflict, and how to encourage healthy conflict
- Interpreting unhealthy conflict situations
- Basic rules for facilitating conflict resolution for others, including Elevate's Conflict Facilitation Structure
- How to be empathetic
Participant impact and skill development
- Fewer instances of unresolved conflict that impacts the productivity and stability of the team
- Improved ability of team members to have tough conversations themselves
- Higher sense of community and wellbeing on the team
- Increased manager confidence to step in at the right time and swiftly manage conflict
Keep the learning alive
Short videos from Elevate's Learning Library reinforce this workshop after the session. Managers can rewatch them anytime or use them with their own teams.
How to Address Conflict
with Lucy Georgiades
How to Be Empathetic
with Lucy Georgiades
How to Have Tough Conversations
with Lindsey Nehls
I feel armed with enough tools to be a more direct and effective manager. I feel more confidence in handling conflict and guiding individuals on a better path to growth.
Can be part of a series
- Coaching Fundamentals (managing managers)
- Motivating Your Teams
- Shaping Your Culture
- Addressing Conflict
Related workshops
Bring this workshop to your managers
Run it on its own or as part of a program built around your goals.
Schedule a call
